Terms of service

Overview

Welcome to Dukewear. The terms “we,” “us,” and “our” refer to Dukewear. Dukewear operates this online store and website to provide customers with a curated women’s fashion shopping experience.

Our store offers women’s fashion products, including dresses, activewear, skirts, shorts, and tops.

By visiting, browsing, or purchasing from our website, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms, please do not use our website or services.

Section 1 - Access and Account

By using this website, you confirm that you are at least the age of majority in your state, province, or country of residence.

You agree to provide accurate, current, and complete information when placing an order, including your email address, billing details, payment information, and shipping address.

You are responsible for maintaining the security of your account information and for all activity under your account.

Section 2 - Our Products

We make every effort to display our products as accurately as possible. However, product colors, appearance, and details may vary slightly depending on your device screen settings.

Product descriptions, prices, and availability may change at any time without notice. We reserve the right to discontinue any product or limit quantities at our discretion.

Section 3 - Orders

When you place an order, you are making an offer to purchase. Dukewear reserves the right to accept, refuse, cancel, or limit any order for any reason, including suspected fraud, incorrect information, payment issues, or product unavailability.

Please review your order carefully before submitting it. Once an order has been accepted or processed, we may not be able to cancel or modify it.

All purchases are subject to our Return & Refund Policy.

Section 4 - Prices and Billing

Prices, discounts, and promotions are subject to change without notice.

You agree to provide complete and accurate payment and billing information. By placing an order, you confirm that you are authorized to use the payment method provided.

Unless stated otherwise, prices do not include taxes, shipping fees, customs duties, or import charges.

Section 5 - Shipping and Delivery

Shipping and delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, incorrect shipping addresses, or events outside our control.

Customers are responsible for providing the correct shipping information at checkout.

Section 6 - Returns and Refunds

Returns, exchanges, and refunds are handled according to our Return & Refund Policy.

Please review our Return & Refund Policy before placing an order.

Section 7 - Intellectual Property

All content on this website, including text, images, graphics, logos, product photos, designs, and website layout, belongs to Dukewear or its licensors.

You may not copy, reproduce, distribute, modify, or use any content from our website without prior written permission.

Section 8 - Third-Party Services

Our store may use third-party services, including Shopify, payment processors, shipping providers, and apps that help us operate our business.

We are not responsible for third-party websites, services, delays, errors, or policies.

Section 9 - Privacy Policy

Your personal information is handled according to our Privacy Policy. By using our website, you agree to the collection and use of your information as described in that policy.

Section 10 - Errors and Inaccuracies

Occasionally, information on our website may contain errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping, or availability.

We reserve the right to correct errors, update information, cancel orders, or change details at any time without prior notice.

Section 11 - Prohibited Uses

You agree not to use our website or services for any illegal or unauthorized purpose.

You must not attempt to hack, damage, disrupt, copy, exploit, or interfere with our website, security features, products, services, or customer data.

Section 12 - Disclaimer of Warranties

Our website, services, and products are provided “as is” and “as available.”

We do not guarantee that the website will always be secure, error-free, uninterrupted, or that all product expectations will be fully met.

Section 13 - Limitation of Liability

To the fullest extent permitted by law, Dukewear shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of our website, services, or products.